PHLEMUNS offers shipping outside of the United States directly and is dependent on stock availability. Contact our team directly to place an international order – email@example.com
Pre-order shipping dates may vary and are subject to delays. You will be notified of a delay to your order ship date via email.
Please note that in-stock items ordered with pre-ordered items are subject to stock availability and will ship when the pre-order item is available.
Pre-orders are not eligible for returns only exchanges for other sizes of the same style within 3 days of order delivery.
MADE TO ORDER
PHLEMUNS offers “made-to-order” and is facilitated directly with our design team. Don’t see your size or want a custom look? Email our team directly at firstname.lastname@example.org .
Additionally, items featured on the PHLEMUNS web store as “Made-To-Order” are expected to ship within 1 – 2 weeks after purchase unless otherwise stated.
SALES & LOCAL TAXES
PHLEMUNS and PHLEMUNS NON-BASICS is made in and shipped from Los Angeles. All sales taxes for orders shipping to the United States are included in listed price.
Please note that international orders may occur local charges (sales tax, customs duty) depending on your region and local customs duties. These charges are at the customers own expense.
Due to the limited nature of PHLEMUNS and PHLEMUNS NON-BASICS product releases, returns are accepted within 3 days of order delivery confirmation. Additionally, merchandise returned is subject to a 15% restocking fee. PHLEMUNS accepts unwashed, unworn and undamaged merchandise with tags attached.
When returning an item, we will provide the return label, however the original shipping fee will not be refunded.
PHLEMUNS allows exchanges for a different size of the same item within 3 days of order delivery confirmation.
Pre-orders are not eligible for returns, only exchanges for a different size of the same item.
Limited Edition items are final sale.
Items marked down more than 20% are final sale.
Once the exchanged item is received by PHLEMUNS, we will send out your exchange request as soon as possible while notifying you with new tracking number. PHLEMUNS covers shipping fees on domestic exchanges only.
How To Return An Item
Fill out the return form below or…
1. Email email@example.com with subject “Returning Item: Order #”. Please provide the garment name in the message.
2. Please note the nature of the return or exchange in the message – wrong size, doesn’t fit my style, impulse buy etc.
3. Once you receive a return label – pack and securely seal the merchandise in the original package if possible, including all items shipped with the order.
4. Once the return is received to PHLEMUNS, returns will be credited to the original form of payment on file. Please allow for up to 5-7 business days to receive credit for returned items
Please email all policy questions or comments to firstname.lastname@example.org